Business Development

EMDS offers Business Process Support options including project and program management, technical writing and procedural writing.

Business Development support options include one-on-one owner and CEO focused resources and training, as well as Operations leadership and team focused resources and training.

file folders neatly labeled representing file system cleanup, business process, and support training and consultingBusiness process and support

Having standard-operating-procedure and process documentation in place ensures the job is being done to meet your company standards and helps in getting employees up to speed and performing key tasks consistently.

EMDS has personnel with the specific skills and industry expertise to assist with project and program management as well as technical writing and operations manual creation related to the manufacturing sector.  Because we act as an extension of your team, outputs are consistent with your company formats, ensuring quicker adoption.


Business Project and Program Management -

Development of processes, programs and documentation related to engineering, quality and maintenance related procedures specific to the manufacturing sector. 

Technical and Procedural Writing -

Technical documentation including Standard Operating Procedures, Work Instructions, Lock Out / Tag Out and Validation documentation. The breadth of our industry and technical experience allows us to quickly understand a wide range of manufacturing and operational processes.

Return-To-Work Protocol Development -

With COVID, many people moved to working-from-home as much as possible. Some companies have decided to allow employees to continue working from home, whereas others are planning to bring their employees back to the office when the ‘all clear’ is sounded. If your employees will be returning to the workplace it is essential to be prepared when the return-to-work happens:

  • What does that look like for your company and how will you maneuver it?
  • Will everyone just flock back to the office or will it occur in stages?
  •  What kinds of rules will stay in place and what will go back to normal or the in-between?  Rules about sickness, masks, distancing, disinfecting, time off, job sharing, and vacations could all be at issue.

If it seems like a lot to think about, let us help!  We can review your current processes and your COVID processes, help you decide where you want to be, and how to get there.  We can write new policies and procedures and help with any training you may need.  Let us take the load off so you can keep moving forward and making your company successful.

File System Clean-Up / Organization -

Are you tired of looking for files and not finding them because they all over the place?  Do you wish you could get yourself and your team organized?  Let us work with you to understand what is important and how you would like to see it organized.  Then we’ll do the hard work no one else wants to do. We can do one or more of the following:

  • Filter and Sort the files, determine the latest and greatest, and get them to the optimal location.
  • Write Procedures to explain to your team how to maintain the file system and keep it orderly.
  • Provide Training to ensure everyone understands and sees the benefits of being organized.

When we’re done with your file system clean-up project everything will have a place and you will be able to find what you are looking for with ease.

vector of woman sitting at a desk with multiple task icons around her representing the need for manager leadership trainingBusiness Development / Purposeful Business

Our proven Purposeful Business program helps business owners and operational leaders develop skills and implement systems to gain structure, control and accountability. Our program is based on our own personal experience and belief that, with effective systems in place, business owners can successfully achieve a work / life balance. Each program is tailored to current client needs for content and delivery.



Our owner-focused management program is designed for one-on-one engagement and conducted in person or on the phone. We help you understand who you are in relation to your business, why you are in the business, how you define and measure success, as well as skills targeted at developing strong managers and time management.

Key Elements Include:

  • Business Development Perspective
  • Life Purpose
  • Company Story
  • Strategic Objectives
  • Key Strategic Indicators
  • Problem Solving
  • Purposeful Business Manager
  • Purposeful Business Manager
  • Point of View in Action
  • Managing Your Time


We’ll help your operational leadership create a current and future organizational chart, define position responsibilities, develop operational manuals, define your processes (repeatability), develop your people and implement proper communication throughout your Operations organization.

Key Elements Include:

  • Business Systems Strategy
  • Organizational Chart
  • Business Development Meeting for Employees
  • Working Relationships
  • Controlling your Calendar System
  • Operations Manual
  • System Design and Documentation
  • Employee Development