Corrective Action / Root Cause Analysis

Quality & Compliance ISO

Course Description

Participants will learn a structured problem-solving process using facts to identify the root of a problem and eliminate the possibility of recurrence. In addition to learning root cause principles and methods, participants will then apply learnings to real company issues so that the principles can be effectively implemented within their organization.

Course Outcomes:

  • Develop an understanding of the 7-step problem solving approach for corrective action.
  • Develop an ability to identify recurring difficulties present in many businesses.
  • Use the 7-step problem solving technique to determine root causes of these problems.
  • Elimination of recurring problems and systematic improvements to put you a step ahead of your competitors.
  • Increased customer satisfaction.
  • Increased profitability with decreased fire-fighting.
  • Employees will transfer skills learned to all aspects of their jobs and become more proactive in seeking solutions to everyday difficulties. 

Requirements: None

Course Information

Difficulty: Intermediate

Course Instructor

Summer Thompson Summer Thompson Author

Summer has 10+ years of training experience in various subjects related to Leadership, ISO, IATF, Internal Auditing, HACCP, and other Business Process systems. She has performed Internal Audits for both ISO 9001 and IATF 16949 at several manufacturing companies. She is very familiar with the standards and the requirements needed to assure compliance and allow any company to pass a registration audit.

Corrective Action / Root Cause Analysis Course Options

Course Delivery Schedule Cost
Virtual Classroom

April 14, 2021
June 16, 2021
October 13, 2021

$300 / Person
$240 / Person – 3 or more from same company.
Live Instructor

Contact us to schedule

Contact us for pricing
Self-Guided PDF

Coming Soon


Access This Plan